SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alphara.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alphara.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alright, let me tell ya, this right here is the real deal for busy parents who are always on move. It's a game changer and it's been nothing short of a lifesaver! This bad boy is lightweight as a feather - makes you feel like you're carrying around just another diaper bag. And trust me when I say this, with all the stuff we parents have to lug around for our kids, having something that doesn't add to that weight? That's pure gold right there! But wait till you hear about its foldable feature! You can collapse it down in no time at all. It’s so easy-peasy even your kiddo could do it. Now if only everything else in parenting was that simple, am I right? Now imagine being able to carry this around wherever you go – shopping malls, parks or play dates - without breaking a sweat! It fits snugly into any space making storage an absolute breeze. Let’s not forget how convenient this thing is too. No more wrestling with bulky equipment or struggling with complicated setup procedures anymore folks! With this one by your side, stepping out with your little munchkin becomes less of a chore and more fun. So yeah matey 👍 , if you’re anything like us - constantly on-the-go and juggling multiple things at once then seriously consider getting yourself one of these gems. Not only does it make life easier but also allows us to focus on what really matters – enjoying those precious moments with our little ones while they still think we're cool!
The bi-directional design of this st is so practical. My baby can sit up and enjoy the view or lie down for a nap, making every ride enjoyable and comfortable. The four-wheel shock absorbers are also great, ensuring smooth rides even on uneven surfaces.
The bi-directional design is fantastic! My baby can sit or lie down comfortably during our walks.
Loving the smooth rides thanks to the four-wheel shock absorbers.
love
Lightweight, foldable design is perfect for busy parents on-the-go!
Its portable design with a weight of less than 7.5kg makes it so easy to handle and transport wherever we go - from shopping trips to park visits, this stroller has made life so much easier.
I can't express enough how much I love this st. It's bi-directional design is a game-changer my baby to sit or lie down comfortably, ensuring a peaceful ride every time. The four-wheel shock absorbers provide a smooth and bump-free journey, keeping my little one at ease even on the roughest terrains.
I'm really impressed with the high carbon steel frame - it's durable and has lasted us quite a while now.
This lightweight and foldable stroller has been an absolute lifesaver for us as new parents. We're always on-the and its compact size makes it incredibly convenient to carry around in our car boot or even when we’re using public transportli>
no more bumpy rides thanks to the four-wheel shock absorbers, my little one stays peaceful throughout our journeys
The high carbon steel frame of this stroller ensures durability that you just don't see with other brands. Even after months of daily use, it still looks brand new and functions perfectly well.
recommend
Bi-directional feature makes it versatile and comfortable for baby.
This stroller is perfect for growing babies. It's suitable even as they grow from 0-36 months. Love how versatile it is!
The portability of this stroller is fantastic! With a weight less than 7.5kg, it’s easy to handle and transport no matter where we go – whether that’s running errands in town or going on family trips to the countryside.
perfect
the eva foaming wheels make every ride smooth and comfortable, couldn't ask for anything better
I love how this stroller is suitable for babies aged 0-36 months. It's really versatile and grows with your child, accommodating their changing needs as they grow from an infant into a toddler.
High carbon steel frame ensures durability and long-lasting use.
This stroller been such a help in our daily life. It's lightweight and foldable which makes it easy to carry around when we're out shopping or visiting friends. Plus, its high carbon steel frame ensures durability - I'm confident it will last us for years.
Impressed by its portability. Weighs less than 7.5kg making it easy to handle & transport anywhere we go.
What impresses me most about this stroller is its high carbon steel frame which ensures durability and long-lasting use. Even after several months of daily usage, it still looks as good as new.
Love the stylish oxford fabric basket, adds such an elegant touch to this practical stroller. 😊
Excellent
What really sold me was the fact that it’s suitable for babies aged 0-36 months! This means we won’t need to invest in another pram as our child grows which is fantastic!
Being an always-on-the-move parent, I can't stress enough how much I appreciate lightweight and foldable nature. It's incredibly convenient to carry around during shopping trips or when we're travelling outstation.
The Bi-directional feature of this stroller ensures that my baby enjoys his ride whether sitting up or lying down.
This lightweight yet sturdy piece makes traveling with a toddler much easier!
ok
I highly recommend this product because of its durability due to the high carbon steel frame.
Ideal stroller that grows with your child from 0-36 months.
The bi-directional design of this st is a standout feature. It allows my baby to either sit up and observe the world or lie down for a nap, providing comfort in every ride. The four-wheel shock absorbers ensure that even on bumpy, the journey remains smooth and enjoyable.
Portability at its best! Easy to handle and transport everywhere.
I love how versatile this stroller is - suitable for babies aged 0-36 months. This means that it grows with your child, accommodating their changing needs as they transition from an infant into a toddler.
I'm a first-time parent and I've been searching for the perfect stroller for my baby. After much research, I stumbled upon this baby stroller and decided to give it a try. Boy am I glad that I did! It's incredibly lightweight which makes it easy to navigate through busy streets or shopping malls. The foldable feature is also very handy when we're out dining or need to pack it into our car trunk. But what really sets this apart from other strollers in the market is its bi-directional feature - being able to easily switch between forward-facing and rear-facing without disturbing my little one is simply amazing.
Absolutely love this stroller! It's so lightweight and easy to fold, making it perfect for on-the-go parents like us.
ok
I couldn’t be happier with this stroller. The high landscape design gives my baby an excellent view of the world, and the bi-directional feature is perfect for switching between forward and rear-facing positions. The stroller is very sturdy and easy to maneuver, even on rough terrain. The seat is comfortable and well-padded, making it a cozy ride for my baby. It’s also very easy to fold and store, which is a big plus for our small living space. The design is modern and stylish, and we’ve received many compliments on it. This stroller has greatly improved our daily walks and outings. I highly recommend it to any parent looking for a high-quality stroller.
no more struggling with heavy gear, this lightweight stroller has made our outings much easier.
This stroller has been a lifesaver. The high landscape view is wonderful and the bi-directional feature is very practical. It’s sturdy and easy to maneuver. My baby loves it. Highly recommend!
From an aesthetic point of view, this baby stroller looks sleek and modern without sacrificing functionality. It's lightweight yet sturdy which gives me peace of mind knowing that my little one is safe and secure inside. The foldable feature has been a godsend especially when we need to squeeze into crowded places or tight spots. But perhaps what I love most about this product is its bi-directional capability - being able to easily switch between front-facing and rear-facing depending on my child’s mood (or mine) makes outings so much more enjoyable!
The ability to switch directions in an instant? Yes please! This stroller gets my vote 👌
Superb
this stroller is fantastic. the high landscape view and bi-directional feature are perfect. it’s sturdy, comfortable, and easy to push. my baby loves it and so do i. highly recommend!
Absolutely thrilled with the quality of this foldable baby carriage. Its design makes life so much simpler!
this stroller has been a wonderful investment. the high landscape design gives my baby a perfect view and the bi-directional feature allows for easy switching between forward and rear-facing positions. it’s very sturdy and handles smoothly on all types of terrain. the seat is well-padded and comfortable, keeping my baby happy during our walks. it’s also very easy to fold and store, which is convenient for our busy lifestyle. the design is sleek and stylish, and we’ve received many compliments on it. this stroller has greatly improved our daily outings. highly recommend it to other parents.
I am very pleased with this stroller. The high landscape design allows my baby to see everything. The bi-directional feature is great for interaction. It’s easy to use and very sturdy. Highly recommend!
Impressive
This isn't just a baby stroller - it's a parent's dream come true 💖 Lightweight, foldable & can face both ways!
I highly recommend this product. It ticks all the boxes: lightweight, high landscape view, bi-directional...what else could you ask for?
recommend
this stroller is wonderful. the high seat gives my baby a great view and the bi-directional feature is so convenient. it’s sturdy and easy to push. very happy with this purchase!
Being a parent of two, I've always struggled with finding the right st that would cater to my needs. This bi-directional high landscape baby stroller has been an absolute blessing! It's incredibly lightweight which makes it easy for me to push around without exerting too much force. The foldable is another huge plus - it fits perfectly in our car trunk and doesn't take up much space when we're out dining or shopping. Being able to easily switch between forward-facing and rear-facing is just on the cake.
Lightweight and easy to maneuver.
I love the high landscape design - it lets my little one enjoy the view too!
I love this stroller! The bi-directional feature is fantastic for bonding with my baby. The high landscape design is perfect for walks in the park. It's sturdy and easy to push. Great purchase.
This isn't your average baby carriage; it's like having multiple products rolled into one convenient package! With its lightweight structure and ability to fold compactly, transportation has never been easier whether we're taking public transport or going on road trips.
Love this stroller! The high landscape design is fantastic and the bi-directional feature is so useful. It's sturdy, comfortable, and easy to maneuver. Highly recommend to all parents!
satisfied
The bi-directional feature of this baby carriage is simply genius! It offers such flexibility during walks.
love
I recently purchased this stroller and couldn't be happier with my decision. The reversible seat feature is fantastic, allowing me to keep an eye on my baby or let them explore the world around them. The high landscape design keeps my child away from dust and car exhaust, which I really appreciate. The stroller is also incredibly easy to maneuver, even on rough terrain. Overall, it's a solid and practical choice for any parent.
As an active mom who loves taking her little one out for walks, this stroller has been a game-changer. Light and comfortable!
this stroller is fantastic. the high landscape design provides my baby with a wonderful view, and the bi-directional feature makes it easy to switch between forward and rear-facing positions. the stroller is very sturdy and handles well on all types of terrain. the seat is comfortable and well-padded, ensuring my baby is happy and relaxed. it’s also easy to fold and doesn’t take up much space, which is great for our small home. the design is sleek and stylish, and we’ve received many compliments on it. this stroller has made our daily outings much more enjoyable. highly recommend it to other parents.
One of the best purchases I've made. 😍
I'm thrilled with this stroller. It's stylish and practical, with a sleek design that turns heads. The stroller is comfortable for my baby and easy to push, even with one hand. It’s definitely worth the investment!
this stroller is perfect. the high seat gives my baby a great view and the bi-directional option is so useful. it’s comfortable and easy to handle. highly recommend for any parent!
Love the flexibility that comes with being able to switch directions.
I’m so impressed with this stroller. The high landscape design is ideal for giving my baby a great view, and the bi-directional feature is very practical for switching between forward and rear-facing positions. The stroller is sturdy and easy to maneuver, even on uneven paths. The seat is comfortable and well-padded, and my baby seems very content in it. It’s also very easy to fold and doesn’t take up much space, which is great for storage. The design is modern and attractive, and we’ve received many positive comments on it. This stroller has made our walks much more enjoyable. Highly recommend it to any parent.
This stroller has been a lifesaver for our family outings.
This stroller has exceeded my expectations in every way. The versatility with its reversible seat and the high seating position is perfect for keeping my baby elevated from ground-level pollution. It's very sturdy and provides a smooth ride, even on bumpy paths. While it’s not the most compact stroller when folded, its performance and convenience make up for it. Highly recommend for parents looking for a reliable and functional stroller.
Fantastic
Great stroller!! Not only beautiful but also really practical. Highly recommend 👍